In order to create a brand, improve corporate visibility, and establish a corporate image, we are committed to you in the spirit of "all pursuit of high quality, customer satisfaction" and the principle of "preferential prices, thoughtful service, reliable product quality" .
I. Product Quality Commitment:
1. There are quality records and testing data for product manufacturing and testing.
2. For the testing of product performance, we sincerely invite users to inspect the entire process and performance of the product in person.
Product Price Commitment:
1. In order to ensure the high quality and high performance of the product, the company uses new unsaturated resins, national standard rebar and other related auxiliary materials.
2. Under the same competition conditions, our company will sincerely provide our customers with preferential prices without reducing the technical performance of products and changing the basis of product raw materials.
3. Delivery time commitment:
On-time delivery rate is one of the quality goals of our company's assessment.
1. Scheduling the production plan-The production plan is a good way to ensure on-time delivery. First of all, the plan must meet the requirements of the delivery period and have a certain insurance factor. After the plan is formulated, follow up regularly. For more urgent products, take a day to track, general products use a weekly tracking.
2. Transportation commitments—Some transportation companies are not strictly managed and often wait for goods in the middle when the supply of goods is insufficient, resulting in delays in delivery. So what our company ensures is when the product must arrive, not when it will be delivered, to avoid any changes in the middle process. In addition, our company has prepared emergency plans for product transportation. For customers with a large amount, we will deliver the car to the designated location of the customer.
Fourth, after-sales service commitment:
1. Purpose of service: fast, decisive, accurate, and thoughtful
2. Service target: Service quality wins customer satisfaction
3. Service efficiency: Product quality problems (not installation problems) occur during the warranty period. After receiving the notice, the company's personnel will be available within 24 hours.
4. Service principle: Products that belong to the free replacement maintenance service object have a free quality warranty period of five years. For customers who use our products for two consecutive years or more, the free warranty period is three years.
5. Service Hotline: Manager Chen-18862051188 0515-86266898